Policy

Acceptable Use Policy

This Acceptable Use Policy governs the use of Raspbytes, a proxy infrastructure platform operated by Phoenix Point Limited.

Introduction

This Acceptable Use Policy ("AUP") governs the use of Raspbytes, a proxy infrastructure platform operated by Phoenix Point Limited ("Phoenix Point", "we", "our", or "us").

This Policy forms part of the Raspbytes Terms of Service.

By using the Services, you agree to comply with this Acceptable Use Policy.

1. Purpose

Raspbytes provides proxy infrastructure for legitimate business, research, development, and operational purposes.

This Policy exists to:

protect customers and third parties;
maintain network integrity;
prevent abuse;
comply with applicable laws and regulations;
ensure responsible use of proxy infrastructure.

2. Lawful Use

You must use the Services in compliance with all applicable laws, regulations, court orders, and legally binding governmental requirements.

You are responsible for ensuring your activities are lawful in every jurisdiction in which they are conducted.

3. Permitted Uses

Examples of permitted uses include:

These examples are illustrative only and do not guarantee that a particular activity is lawful in every jurisdiction.

Public web data collection
Market research
Price monitoring
Search engine optimisation (SEO) monitoring
Brand protection
Ad verification
Travel fare aggregation
Cybersecurity research
Fraud detection
Network testing
Performance monitoring
Academic research
AI and machine learning using lawfully obtained data
Software testing
Quality assurance
Public information aggregation

4. Prohibited Activities

You must not use Raspbytes for activities including, but not limited to:

Network Attacks

Distributed denial-of-service (DDoS) attacks
Denial-of-service attacks
Port scanning intended to facilitate unauthorised access
Exploitation of security vulnerabilities without authorisation
Botnet operation
Malware distribution
Command-and-control infrastructure

Unauthorised Access

Credential stuffing
Password spraying
Brute-force attacks
Account takeover attempts
Circumventing authentication mechanisms
Unauthorised system access
Unauthorised penetration testing

Fraud

Payment fraud
Identity theft
Financial scams
Impersonation
Phishing
Social engineering
Fake account creation intended to deceive

Illegal Content

You must not use the Services to facilitate:

Child sexual abuse material
Human trafficking
Terrorism
Extremist content prohibited by law
Illegal drugs or controlled substances
Illegal gambling
Counterfeit goods
Weapons trafficking
Any criminal enterprise

Intellectual Property Infringement

You must not knowingly use the Services to:

infringe copyright;
infringe trademarks;
misappropriate trade secrets;
violate intellectual property rights.

Spam

You may not use the Services for:

unsolicited bulk email;
spam campaigns;
unsolicited messaging;
mass unsolicited account creation.

Privacy Violations

You must not use the Services to:

unlawfully collect personal information;
unlawfully track individuals;
unlawfully intercept communications;
violate applicable privacy or data protection laws.

Harmful Activities

You must not use the Services to:

harass individuals;
threaten others;
facilitate violence;
intentionally disrupt legitimate online services;
engage in illegal surveillance.

5. Responsible Data Collection

Customers using Raspbytes for web data collection are responsible for ensuring their activities comply with applicable law.

Customers should consider:

intellectual property rights;
privacy laws;
contractual restrictions applicable to them;
rate limiting;
proportional use of network resources.

6. Security

Customers must take reasonable steps to protect their accounts, including:

Customers remain responsible for activity conducted using their credentials.

using strong passwords;
enabling multi-factor authentication where available;
protecting API credentials;
preventing unauthorised access.

7. Network Integrity

Customers must not intentionally interfere with the operation of the Raspbytes network.

Activities that may result in suspension include:

excessive abuse complaints;
repeated security incidents;
attempts to evade abuse controls;
activities that threaten network stability.

8. Abuse Detection

To protect the platform, we may implement reasonable operational measures including:

These measures are designed to protect the integrity, security, and reliability of the Services.

authentication controls;
usage monitoring;
rate limiting;
automated abuse detection;
fraud prevention systems;
network health monitoring;
security investigations.

9. Reporting Abuse

Suspected abuse may be reported to: abuse@raspbytes.com

Reports should include sufficient information to allow investigation, including timestamps, IP addresses where available, and a description of the alleged abuse.

10. Investigation

We may investigate suspected violations of this Policy.

During an investigation, we may:

request additional information;
temporarily suspend Services;
limit access;
preserve relevant records;
cooperate with infrastructure providers;
cooperate with competent authorities where legally required.

11. Enforcement

If we reasonably believe this Policy has been violated, we may, without prior notice where appropriate:

The enforcement action taken will depend on the nature and severity of the violation.

issue a warning;
temporarily suspend Services;
permanently terminate an account;
restrict access to specific Services;
refuse future service;
report unlawful activity to relevant authorities where required by law.

12. Customer Responsibility

Customers remain solely responsible for:

all activity conducted through their account;
ensuring authorised use by employees and contractors;
maintaining the security of their credentials;
compliance with applicable laws and regulations.

13. Changes to this Policy

Phoenix Point Limited may update this Acceptable Use Policy from time to time.

The latest version will be published on the Raspbytes website with an updated Effective Date.

Continued use of the Services constitutes acceptance of the updated Policy.

14. Contact

Questions regarding this Policy may be directed to:

Phoenix Point Limited

Operator of Raspbytes

Email: abuse@raspbytes.com

Website: https://raspbytes.com

Thank you for helping us maintain a secure, reliable, and responsible proxy network.

Raspbytes is a product of Phoenix Point Limited.